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Return/Exchange Policy 

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At Snack4Sure, we want you to be completely satisfied with your popcorn and cornflakes purchase. Our return and exchange policy is designed to ensure a smooth and hassle-free experience. Please read the following policy carefully:

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1. Returns and Exchanges Eligibility:
   - Returns and exchanges are eligible within 14 days from the date of delivery.
   - To be eligible, the product must be unused, in its original packaging, and in the same condition as received.

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2. Damaged or Defective Products:
   - If you receive a product that is damaged or defective, please contact our customer service team at support@snack4sure.com within 72 hours of receiving the order. Provide detailed information and, if possible, attach images of the damaged or defective items.

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3. Incorrect Orders:
   - If you receive an incorrect order, please notify us within 14 days of delivery. We will arrange for the correct items to be sent to you, and you may be required to return the incorrect items at our expense.

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4. Refunds:
   - Refunds will be processed within 7 business days after we receive and inspect the returned items. The refund will be issued to the original payment method used for the purchase.

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5. Return Shipping:
   - Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., damaged or incorrect items). We recommend using a trackable shipping method to ensure the safe return of the items.

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6. How to Initiate a Return/Exchange:
   - To initiate a return or exchange, please contact our customer service team at support@snack4sure.com. Provide your order number, a detailed reason for the return/exchange, and any relevant images.

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7. Cancellation of Orders:
   - Orders can be canceled within 24 hours of purchase. If your order has already been shipped, the return policy will apply.

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8. Non-Returnable Items:
   - Certain items, such as perishable goods, gift cards, and personalized items, are non-returnable.

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9. Communication:
   - Our customer service team is here to assist you throughout the return/exchange process. Please feel free to reach out with any questions or concerns.

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10. Changes to the Return/Exchange Policy:
   - Snack4Sure reserves the right to update or modify this return/exchange policy at any time. Customers will be notified of any changes, and the revised policy will be effective immediately upon posting.

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By making a purchase on Snack4Sure, you agree to abide by this return/exchange policy. If you have any further questions or need assistance, contact our customer service team. Thank you for choosing Snack4Sure!

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